DreamJobs.lk is a platform that is redefining employability in Sri Lanka. With the Covid-19 Pandemic resisting the urge to wane, and cases increasing in number every day, the question arises: Will traditional industries be compelled to make their established and long standing job roles redundant?
This is up for debate. It is an axiom that technology across the board is changing the way we communicate, date, eat, and work. For instance, Chatbots are complementing the customer service function by automating simple payments, and providing a 24/7 customer service facility that has high proven rates of customer satisfaction. According to Gartner, these customer experience investments are set to increase in the next few years.
It has been foretold that humans will be mere chaperones to artificial intelligence and technology as a whole, and that there is no guarantee that conventional jobs will enjoy the demand that they once did as we proceed into the future.
What seems pertinent is to embrace the current trend of tech-savvy jobs that are making in-roads globally. We know that there is great demand for data analysts, software engineers and digital experts today. Incidentally, the whole concept of Work From Home (WFH), which has received a great deal of popularity since 2020, seems to be a default modality across certain industries and their respective companies. Undoubtedly, the online sphere is a home to many job seekers who desire gainful employment, having been left behind by the Pandemic.